The Story of Frankie
Like all the most important technical innovations, EAM by Frankie was born out of necessity.
A few years ago, A. Fine and J.E. Sinclair were approached by a high-profile, federal government group that needed help migrating an enormous cache of emails, comprised of very old data.
The federal agency was desperate. Apparently, up until the time they approached Fine and Sinclair, no email archive migration vendor wanted to touch this particular migration project. The high-profile nature of the client, poor quality of the data, as well as the age of the archive server, made this particular project a high-risk proposition. If the migration failed, the news would spread like wildfire throughout the email industry. They were also aware of the risk that a failed migration might reach mainstream news outlets such as the Wall Street Journal.
The government agency told Fine and Sinclair that this email data was to be presented in an upcoming, high-profile legal case as critical evidence. It was of utmost importance that it be guarded and secured as quickly as possible.
So, Fine and Sinclair put their heads together and developed EAM by FRANKIE, a proprietary and unique tool configured especially to migrate this important data and make it quickly available to the customer in a modern, searchable architecture.
The entire email archive migration project, consisting of over 2 million messages, was completed in an unprecedented two and a half weeks. Previous to this breakthrough technology, migrations of this type and size would take anywhere from 6 months to 3 years.
This record-shattering migration included all mandatory reporting and even the majority of badly corrupted data was able to be fixed!
Since the completion of this highly successful project, other Federal Government groups began approaching us to do similar migrations. Apparently, word gets around when such a high level of risk and potentially lengthy endeavor is minimized so dramatically.
We are incredibly proud of EAM by Frankie.
EAM has single-handedly raised the bar in email archive migrations and expectations for speed and more importantly, reliability.
Please contact us about your email archive migration requirements today.
Our Trusted Partners
We’ve partnered with several world-renowned technology companies to provide the fastest and most secure migrations utilizing the Frankie process.
A Happy Testimonial
(from an email archive migration client)
The Problem Statement
My client had a 3 TB legacy email repository that required migrating to an OpenText based email archive. The requirement was to complete the migration in 30 days, and ensure that the ingestion process allowed for the product’s journaling system to 1. pick the email up as fresh data and 2. ingest it. The end result was such that the relevant metadata was populated and the original send dates and header information was intact and available.
I approached a different consulting company who told me that my data migration project was “high risk”, it would take minimally a year to complete the project, and would cost hundreds of thousands of dollars, which my project was not budgeted for. I was disappointed with the response and concerned about the integrity of the data and project.
I was then referred to the Cloud Advantage team by a colleague who had worked with them on a similar migration project. He said they were great to work with and would help me.
As recommended, I reached out to the Cloud Advantage team. I spoke with Annie who became the team lead for the “Frankie” technology used to migrate my data. She explained and documented for me exactly how the project would work and developed a low risk strategy so that all of my unusual data remained intact, including the corrupted items!
The “Frankie” technology was able to tick all the boxes and satisfy the requirements. The content was extracted out of the old repository, then “cleaned up” and finally presented to the journaling system as envelope formatted messages. This was successfully journaled, ingested and then made available to the client via Content Server. I also received daily progress updates and a weekly project management review. The project came in under budget and 2 days ahead of schedule. My management team and client were very impressed with the results. It was viewed as a “perfect project”!
I have an 80 TB similar project on the horizon. I am looking forward to working with the Cloud Advantage team again.
A big thank you to Cloud Advantage and Annie.
-CTO, IQ Business Group
Meet the Frankie Team
We may still be a small company, but we are the best in the business at migrating email archives. We didn’t want to write about ourselves, so here’s what we have to say about each other…
(hover on the slider to pause)
Annie is known in the industry as one of the best messaging engineers around. This statement on its own does not capture the true Annie Fine. Not only is Annie one of the best messaging engineers in the industry, she brings character, empathy, honesty and overall integrity to any engagement. Annie’s calm and purposeful disposition immediately puts clients at ease.
However, more remarkable, is that added to a very demanding work schedule, Annie has time for a busy philanthropic commitment, dedicating her time to a number of charities.
We have undertaken many complex and demanding projects, and the 100% success rate that we have achieved to date in terms of delivery, as well as completing projects on time and within budget. This amazing achievement as an organization is largely thanks to Annie and her unique skill and ability….
Thank you Annie!
One of Annie Fine’s favorite jokes to make is that she has been working with email “since the dinosaurs roamed the earth”. Sure, dinosaurs and email never had the opportunity to coexist, but it is very rare to find someone with such an extensive background. Annie LOVES email and can even migrate mail in her sleep (that’s no joke).
In addition to being one of the two masterminds behind the Frankie Toolset, Annie Fine also has an impressive list of prestigious customers. Annie stands out as a level-headed and brilliant problem-solver. Her level of commitment and dedication is a rarity in an industry that tends to satisfy a minimal status quo. With Annie as a lead, the bar is aimed high. She wants each project to be the best email migration the customer has ever experienced. Annie’s commitment to the clients can be measured in the painstaking hours of attention to detail paid to every project plan and engineering design, as well as the countless phone calls with repeat customers who know they can count on her for solutions.
Even though she’s a major email geek, she also stands out as one of the coolest personalities in the game. Never one to miss out on the importance of building strong relationships with those around her, Annie is that rare breed of person that you can count on for both a solution and a laugh. It’s awesome to work with such an upbeat pioneer in the email industry.
Nick applied as an intern to our company when it was only a 6-week-old startup. From the very beginning, he made it clear to us that he wanted to learn everything about Cloud Advantage and our unusual business. It was also clear to us that Nick was absolutely fearless and had this boundless, genuine enthusiasm that almost knocked me over the first few days he was onboard. In the beginning, as a Public Relations major, we assigned him to assisting with public relations and social media responsibilities.
Nick is so bright and capable, that soon he was assigned to a vast range of profoundly high profile responsibilities including managing customer expectations, directing high profile projects, talking team members and customers down from trees, building websites and engineering tasks.
The team loves him and so do the customers and partners. We are very fortunate to have talented Nick Doherty on the Frankie team!
Nick joined the team as a young intern who was going to earn a course credit with us, and then move onto conquering the world.
Two years later, Nick is an essential team member and epitomizes what we hold dear. Nick is energetic, intelligent, enthusiastic and above all has a level of integrity that we hold dear and is part of the fabric of our company.
Nick has grown from being an intern to a permanent member of Cloud Advantage where he brings his enthusiasm and energy to client engagements, email migration projects, website development and marketing.
I don’t believe there is a word to describe my business partner, colleague and friend, J.E.
J.E. has an enormous amount of talent, worldliness, technical savvy, people skills and sense. One time, a colleague of his described the way he works as “watching an octopus with multiple arms and computers simultaneously banging away on multiple projects all at once and keeping all the customers happy – it’s simply mesmerizing to watch in progress”.
J.E. can manage multiple Frankie projects at once both on the technical side with development, engineering and architecture AND manage the engineering team and the customer all with remarkable grace. J.E. is always polished, polite and patient with everyone he talks to.
It’s very unusual for engineering folks to be exceptionally technical, have a head for design and architecture and be able to talk with people as well. I’ve been around the block a few times and I’ve never seen anything like it!
When I first met J.E., I realized right away that he was the type of person that is a unique and one-of-a-kind talent in the industry. Armed with decades of experience, an unwavering determination, and a killer sense of humor, he is by far no “average joe”!
Though he may be a seasoned email warrior, he is also brilliant, gregarious and approachable. J.E. is a mastermind and famous for balancing several projects at once within the same minute at times. And somehow, he manages to pay close attention to all the minute details, from technical scripting to sensitive customer requirements.
J.E. is an astounding but modest pioneer in the email industry. He is one of the two creative brainiacs responsible for the birth of Frankie, which was created to expedite email archiving for a long list of J.E.’s high-profile clients. Another extraordinary characteristic about J.E. is that no matter how complicated a project may be, he tirelessly stands out as a leader and a level-headed mentor. Never fear… J.E. is here!